The pricing on Dropbox for business is very reasonable and it felt like a minor cost that happened to provide huge value to that business as everyone worked at a different location. This probably paid off for Dropbox in the long run as I referred a few other customers over the years and I also got a small business to sign up for Dropbox in 2019. For being such an early, loyal, paying customer, they gave me 19GB free to keep forever in addition to various bonuses I earned. Dropbox discontinued that plan in July 2012. In December 2009 I signed up for a $50/year 20GB plan. Perhaps this more detailed feedback of our situation will give you some ideas for how you could survey your customers to see if it is worth your while to come down on pricing and make up for it with volume.
I have rarely paid anything to Dropbox because it is so expensive. I love it! My wife and I share my personal account, use it extensively, and plan to keep using it for so long as Dropbox continues to be as fantastic as it is. I've experimented with Box, iCloud, Onedrive, and Google Drive and I like Dropbox much better than any of these 4. Can you see why I'm NOT HAPPY about this setup? I liked DB when it first came out, but now it is not competitive! In fact, I'm one of the people who can do OK with 5 GB, but need to have DB on a 4th device, so now have to delete it on one or pay for 2 TB. The little extras besides the basic storage are nice, but not worth the money. And now I find out that the same 2 TB, if shared, costs another $80!! That sucks! Dropbox needs some much smaller plans between the free tier and the amount in a large hard drive.
She didn't like having to shell out the already huge amount for the "plus" plan of 2 TB for one person, when say 50GB would have been MORE than enough for her. BUT, you're right- it costs over $200/year. My wife had to get a "plus" account just because she has too much for the free account, but certainly doesn't need 2 TB!! So, I found out DB has a "family plan" similar to the family sharing with iCloud. I absolutely agree with you! It is WAY overpriced in this market.
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